Refund Policy

Welcome to Raj Traders, the premier platform for online Real Money Rummy gaming. Our Refund Policy outlines the terms and conditions under which refunds are provided for purchases made on our website (Coinclan.in) and associated mobile application (the "App"). By accessing or using our services, you agree to abide by the terms of this Refund Policy.

Company Details:

Company Name: Raj Traders
Address: Ground Floor H.No 121c, khasra no.16/21 block RZ Mangol Pur Kalan New Delhi West Delhi 110085
Phone: 9773901603
Email: brajtraders11@gmail.com
GST Number: 07IGPPK3933M1ZN
Domain: Coinclan.in

Refund Processing Time

All refunds for failed transactions will be processed within 48 hours from the time the transaction failure is confirmed by Raj Traders.

Eligibility for Refunds

Refunds may be issued for purchases made on our platform under certain circumstances. Eligibility for refunds is determined based on the specific terms and conditions associated with each purchase, as outlined below.

Digital Goods

Purchases of digital goods, such as in-game currency or virtual items, are generally non-refundable once the transaction is completed. However, refunds may be granted at the discretion of Raj Traders in cases of unauthorized transactions or technical errors.

Real Money Gaming

Refunds for Real Money gaming transactions, including deposits and entry fees for tournaments, are subject to the outcome of the respective game or tournament. Refunds will not be provided for losses incurred during gameplay or for any other reason.

Billing Errors

In the event of billing errors or unauthorized charges on your account, please contact our support team immediately for assistance. We will investigate the issue and take appropriate measures to resolve the billing discrepancy.

Contact Us

If you believe you are eligible for a refund or have any questions about our Refund Policy, please contact us at brajtraders11@gmail.com . Our support team will be happy to assist you with any inquiries or concerns.

Thank you for choosing Raj Traders for your Real Money Rummy gaming experience.